image
[Tag Search]

Archive for the ‘Daily’ Category

What data best describes your computer work?

Thursday, July 9th, 2009

Imagine being able to get an automatic summary of the work you have done on the computer. What data would be most useful to you? The number of applications used per day, the number of documents created for your projects or maybe the duration of a project in days combined with average workload per day? Or would it suffice to simply know how much time you have spent working in hours and minutes?

What about a scenario with a deadline. Would you care about idle time or the time spent on non-project related apps and documents (distractions)? Should the summary separate each session (uninterrupted work), each day, every week – or maybe you would only care about the bottom line (total time distracted, total workload)?

We would appreciate your comments.

Safari Beta Tabs Gone

Monday, June 22nd, 2009

When Apple offered the beta version of Safari 4.0 to the public, they introduced a new layout with the tabs replacing the title bar at the top of the window. In the final release of Safari version 4.0 did not include this new layout and I’m guessing the reason are the reaction from the users. But in this scenario, Apple reacted too fast; the interfaced was a definite improvement – it just needed a little tweaking.

safari-4beta

The Beta Tab Layout: With the Safari Beta 4.0 Apple tried out Googles approach with the tab bar at the top of the window. The layout was however, removed from the final product.

To the best of my knowledge, Google Crome introduced this tab layout and Safari followed. The layout makes it perfectly clear that both the address field and page content is unique to each particular tab. Moving the focus to another tab affects the address field and the page content, which is exactly what the user expects. User expectations matching reality is a typical trait of a good user experience.

Placing reversed tabs underneath the address field connects the two, but the page content is left hanging – not visually attached to either of them.

The main complaint from users as far as I could tell, was that the handle used to move the tab was too small. Missing the handle caused the entire browser window to move which of course becomes annoying pretty fast. This frustration could easily be solved by adding optional functionality using the Option key. Hitting the Option-key should have caused a grab and drag anywhere on a tab to move the tab and not the window. Easy. This way the handles to move the tab could remain small as any user that often reorganizes the tabs, would be interested enough to find the alternative method (the shortcut could be part of the tool tip when hovering the handle). The remaining users would likely not mind hitting the small drag target as they are not likely to reorganize the tabs very often.

In my opinion I hope Apple gives the tab based title bar another chance. It is a good and intuitive way to organize the tabs that even saves precious screen real estate. Two good reasons to keep the design. At the very least, they could include it as a user preference.

iTunes needs an update

Friday, June 19th, 2009

Obviously Apple are fully aware of the success of the iPhone/iPod Touch (iDevice). They know how many iDevices they have sold and now with the introduction of the new iPhone 3G S and the lowered price of the iPhone 3G, surely they expect to sell even more, loads more. As the scope of the iTunes Store keep growing the need for an interface update becomes increasingly clear.

For me, the following improvements would be a good start:

Tab Enabled Browsing

Why not allow the user to open multiple tabs when shopping? When a search returns a list of items it is very inefficient to keep jumping back and forth between the item and the search result. Alternatively, allow the user to select either list, grid og Cover Flow to browse the result.

Introduce Recommendations

I am not sure if Sieglers suggestion to add an App Genius would be the best solution, but the App Store clearly needs some new and innovative way to assist the user and personalize the App Store experience. Integrating meta data dressed in a great user interface would be nice. At the very least the ability to search based on user reviews (star count) should be added. Adding an Amazon like “Users Of This App Also Downloaded” recommendations panel (that can be easily hidden/disabled) would also improve the Store experience (more transparent than the Genius recommendations).

Improve App Store Navigation

Sometimes I wonder if I am the only one that find the tiny buttons in the iTunes Store impractically small. When a search returns several pages of hits, the buttons to go to the next and previous page are tiny.

Tiny buttons: Why not make the buttons larger?

Tiny buttons: Why not make the buttons larger?

On the other hand, why not add keyboard navigation throughout the iTunes Store? Allowing the arrow keys to navigate between the different pages? Clicking would set focus to the frame that should be keyboard or scroll wheel controlled. Currently the iTunes Store behaves like a web page and not at all like a dedicated application.

Again I think list, grid or Cover Flow layout could add some value, or maybe something similar to CoolIris. Either way it would be a very efficient way of navigating the search results (of course with rating and description as part of the flow), and in my opinion clearly an improvement.

Customizable iTunes Store Front

To be able to customize the iTunes Store layout and content would be nice, just like in iGoogle: adding and removing content depending on what the user want and need. If a user is not interested in music at all, why should music suggestions occupy that much screen real-estate? Why not allow the user to select the order of the tabs of the “New Relases” so that eg. Apps are shown as default when the Store is loaded? The iTunes Store needs to be user customizable by drag and drop in much the similar way as the toolbar is customized.

Include the Icons in the Application Sync List

Given some  guesstimates and calculations, each user have about 25 apps downloaded to their iDevice. With such a number, the list of apps in the library is easy to manage.

Missing Visuals: The app sync list needs to show the app icons.

Missing Visuals: The app sync list needs to show the app icons.

However, it would still be nice to use those beautiful icons when selecting which apps to sync. This is especially true for the avid downloader with several hundred apps in their library, many with similarly sounding names (eg. Blue Attack, Blue Defense, Blue Skies). If I want to change my app selection I currently need to visit Applications in the iTunes sidebar simply to remind myself what the different apps actually are so I can add or remove those I no longer need. Adding the icons to the check list would provide the visual cue needed.

Currently Apple is not making it easy for their most active app consumers.

Introduce a little inconsistency

Monday, June 8th, 2009

Have you ever used an iPhone/iPod Touch (iDevice)?  If you haven’t you should seriously consider trying one. Get your hands on the interaction. You’ll quickly notice the extensive use of animations and a clever set of interactive controls. For example the slide action required to unlock the iDevice is outstanding. The idea to require the user to slide a virtual switch to perform an action is smart for several obvious reasons, most notably the inherent opportunity for the user to cancel the action.

This slider switch is used in several different scenarios, however, if you have an iPhone one of these create a problem (or at the very least an annoyance). But the problem has a simple solution: inconsistency. Let me explain.

Slide to Cancel: Reversed slider switch to get noticed.

Slide to Cancel: Reversed slider switch to get noticed.

Normally the slider switch is used to confirm an action initiated on the iDevice itself, which is fine. The problem irises if the user changes the state of the device from a connected computer. Without touching the iDevice itself, the state of the unit has changed from sleep mode to eg. sync mode, however synchronization is cancelled with exactly the same physical action as when unlocking the iDevice. To be fair, the caption on the slider switch itself clearly explains the result of the action, however consistency in this case is still not optimal.

If the phone rings this annoyance becomes even more evident. When someone calls the iPhone lights up, showing the user who is calling. The user at this stage routinely expects that sliding will unlock the phone and answer the call, but while in sync mode the same action cancels synchronization and answers the call. As a heads up for the user, Apple should simply implement a reversed slider switch – on that slides from right to left – to cancel actions initiated from the computer. This inconsistency will cause the action to get noticed, thereby helping the user to avoid an accidental synchronization cancellation. Now the user will easier remember to restart synchronization after finishing the phone call, thereby avoiding the frustration of disconnecting the iPhone without the updated content.

This is of course not a big issue, but it is unnecessary. Inconsistency if used right, is the perfect solution to prevent routine and automated actions from causing frustrations. The iDevice is remarkably consistent by design, which isn’t always a good thing. There is nothing like a little inconsistency to grab the attention of the user.